Instituto galego de consumo vigo
Instituto galego de consumo vigo 2021
The Xunta has inaugurated today in Pontevedra the new offices of the Instituto Galego de Consumo e da Competencia (IGCC) that are located at Avenida María Victoria Moreno, 43, Campolongo, on floor -1.
The work in consumer defense of the Instituto Galego de Consumo focuses on market control, information and advice, as well as conflict resolution. Throughout 2018, this body attended in the city of Pontevedra 3,670 queries and processed 2,159 complaints.
Xunta de galicia defensa del consumidor
Utilice las comillas para buscar una «frase exacta». Añada un asterisco (*) a un término de búsqueda para encontrar variaciones del mismo (transp*, 32019R*). Utilice un signo de interrogación (?) en lugar de un solo carácter en su término de búsqueda para encontrar variaciones del mismo (ca?e encuentra case, cane, care).
Asunto C-487/12: Petición de decisión prejudicial presentada por el Juzgado Contencioso-Administrativo nº 1 de Ourense (España) el 2 de noviembre de 2012 – Vueling Airlines, S.A. / Instituto Galego de Consumo de la Xunta de Galicia
Asunto C-487/12: Petición de decisión prejudicial del Juzgado Contencioso-Administrativo nº 1 de Ourense (España) presentada el 2 de noviembre de 2012 – Vueling Airlines, S.A. / Instituto Galego de Consumo de la Xunta de Galicia
Asunto C-487/12: Petición de decisión prejudicial planteada por el Juzgado Contencioso-Administrativo nº 1 de Ourense (España) presentada el 2 de noviembre de 2012 – Vueling Airlines, S.A./Instituto Galego de Consumo de la Xunta de Galicia
Petición de decisión prejudicial presentada por el Juzgado Contencioso-Administrativo nº 1 de Ourense (España) el 2 de noviembre de 2012 – Vueling Airlines, S.A. / Instituto Galego de Consumo de la Xunta de Galicia
Aesan
Based on the foregoing, it should be noted that when in the field of consumption we are talking about a claim or complaint, a series of requirements must be met so that, if necessary, it can be processed.
Thus, a claim or complaint must always be made by a consumer or user against a businessman. In this sense, from the point of view of consumer protection, claims or complaints in which what is elucidated is a relationship between businessmen or between consumers will never be admitted. On the other hand, claims or complaints from entrepreneurs against an entrepreneur will not be taken into consideration either.
In addition to the above, it is not sufficient that the parties in conflict have the character of entrepreneur on the one hand and consumer or user on the other, but that the conflict derives from a consumer relationship, that is, that it occurs when a consumer goes to an entrepreneur to obtain a good or service because it is the object of his business.
Xunta de galicia previous appointment
The Director General of Trade and Consumer Affairs, Sol Vázquez Abeal, reported that «all» claims made through the Galician Institute of Consumer Affairs against management and maintenance fees for Abanca savings accounts «were resolved in favor of the consumer».
Subsequently, on July 10, the Galician Government held a meeting with Abanca to «mediate» and seek a «satisfactory solution». The head of Consumer Affairs said that the entity was «reminded» of the existence of a decree that ensures that people in vulnerable situations can have free bank accounts, so that «it was applied to the most vulnerable customers».
Likewise, he defends that there cannot be «unilateral modifications» if «it is not saving all the rights of the people». For this reason, he hopes that there will be a forthcoming response from the Ministry to his proposal.
Although she explains that the «abusiveness» of these commissions «can only be declared by a judge», Sol Vázquez defends that Consumo «acted ex officio» to give a «quick and effective response» to Galician consumers.
